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Organ Courier Services in Indiana

Ground transport engineered around the transplant clock.

Pillow Logistics provides organ and tissue courier services for organ procurement organizations (OPOs), donor hospitals, and transplant centers across Indiana and Kentucky. Every movement runs on scheduled standby coverage, CJIS-cleared drivers, and a verified, time-stamped chain of custody from recovery to hand-off.

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CJIS-cleared drivers

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24/7/365 live dispatch

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Verified chain of custody

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Direct OPO coordination

Serving Healthcare Since
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Live Dispatch, 365 Days
+
Delivery Specialists
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STAT Delivery Window
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Built for transplant programs

Organ Transport Is Not Standard Medical Delivery

Organ courier services move recovered organs and tissue between donor hospitals, OPOs, and transplant centers under strict time and chain-of-custody constraints. Routine specimen and pharmaceutical deliveries tolerate modest variance. Organ transport does not.

Three structural requirements define the category, and our organ courier operations in Indiana are designed around each one. Precision is not a single successful run. It is the same documented result, movement after movement.

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A Hard Viability Clock

Transport is tied to cold ischemia time. Biology sets the deadline, so routing, vehicle readiness, and hand-off timing are planned against it.

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Continuous Clinical Coordination

Couriers communicate directly with the OPO and the receiving transplant team at every stage, not only at pickup and delivery.

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Zero Tolerance for Custody Gaps

Every handoff is verified and time-stamped, because the documentation travels with the organ into the clinical record.

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Real-Time Visibility

Live tracking and proactive status updates confirm the organ's location and condition without a request from your team.

Organ and Tissue Courier Services,
One Accountable Partner

Each movement is handled by couriers trained for

transplant protocols and coordinated directly with the OPO.

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Organ Transport

Dedicated ground vehicles and direct routing between donor hospitals and transplant centers. Every movement is planned against the organ's cold ischemia window and documented from recovery to hand-off.

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Airport Recovery and Air-Leg Handoffs

Ground legs to and from Indiana and Kentucky airports for organs moving by air. Custody transfers to national air partners are verified and time-stamped at each exchange.

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Tissue Transport

Secure ground transport of recovered tissue between recovery sites, tissue banks, and processing facilities, with temperature segregation matched to each shipment's protocol.

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Donor Specimen Transport

Movement of donor blood and specimens for crossmatch and typing, so laboratory results keep pace with allocation.

Need a Service Not Listed Here?

Pillow Logistics also supports laboratory, pharmaceutical, IVF, and cell and gene therapy transport across Indiana and Kentucky.

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Handling & Compliance

A Chain of Custody Built to Stand Up to Clinical Review

Organ transport rests on a documented, time-stamped record of every handoff from recovery to delivery. That record supports medical planning and alignment with every applicable regulation.

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Verified Pickup and Delivery

Custody is confirmed by name and time at both ends of every movement, with 100% barcode scan verification in between.

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Direct OPO Communication

The coordinating team knows the organ's status throughout transit without having to request an update.

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Clinical Chain of Custody Documentation

Records follow the same discipline applied to specimen integrity, adapted to a shorter and less forgiving deadline.

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Temperature Segregation

Ambient, refrigerated, and frozen conditions are controlled and recorded for every shipment, never assumed.

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How a Movement Runs

From Match Call to Verified Hand-Off

Coordination begins when an organ is matched to a recipient, well before recovery is complete.

Match Call

The OPO notifies dispatch at the point of match. Route, vehicle, and driver assignments are set against the organ's viability window.

Confirmed Readiness

A standby driver and a backup are confirmed before recovery ends. Cross-coverage is built into the schedule, not arranged after a delay.

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Custody Pickup and Monitored Transit

Release is verified by name and time. The OPO and receiving team receive status updates throughout transit.

Verified Hand-Off

Receipt is confirmed by name and time, and the complete custody record is closed out for the clinical file.

A live dispatcher answers around the clock, 365 days a year. Organ and tissue movements run in passenger vehicles matched to the protocol of each shipment.

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Why Healthcare Chooses Pillow

A Logistics Partner Your Compliance Team Can Trust

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Trained Specialists

Couriers who understand medical cargo, not general parcel drivers.

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Cutting-Edge Tracking

Integrated systems keep your team informed at every stage of transit.

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Regional Expertise

Deep coverage across Indiana, Kentucky, and the Midwest, with national reach.

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Family-Owned Reliability

Second-generation, relationship-driven service since 1988.

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Secure Handling

Careful packaging, custody control, and safeguards for sensitive shipments.

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Industry Membership

Active in CLDA, IMTA, and the medical courier community we serve.

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When our hospitals needed a tremendous volume of stat orders to treat an influx of patients, we contacted Pillow and they responded immediately to get supplies delivered in record time. They have proven to be a tremendous asset to our operation.

Healthcare Operations Partner

Indianapolis-area hospital network

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Put Your Organ Transport Protocol to the Test

Share your recovery locations, transplant center lanes, and notification process. Our team will review your protocol and outline coverage, readiness, and documentation before the first movement.

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Live Dispatch, 24/7, Call 317.415.4000

Organ Courier Questions, Answered

What OPO and transplant logistics teams ask before selecting a courier partner.